2226410 - Copy control is not working for E-mail attachments

Symptom

You have configured the copy control for creating a E-Mail (0005) from an incident (ZMIN) without copying attachments. However, it is not working as expected.

Environment

Solution Manager 7.1

Product

SAP Solution Manager 7.1

Keywords

Copy Control, SMIN, ZMIN, outbound email, send e-mail from message, attachment, mail , KBA , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , CRM-BTX-ACT , Activity Management , Problem

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