You have configured the copy control for creating a E-Mail (0005) from an incident (ZMIN) without copying attachments. However, it is not working as expected.
- Solution Manager 7.1
Copy Control, SMIN, ZMIN, outbound email, send e-mail from message, attachment, mail , KBA , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , CRM-BTX-ACT , Activity Management , Problem
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