SAP Knowledge Base Article - Public

2226180 - Return Email Address Information in Recruiting Management notifications - Recruiting Management

Symptom

Is it possible to set up a "From" e-mail address and recipient name in the Recruiting Management notifications?

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management

Resolution

Status-triggered emails and some system and ad-hoc emails sent from the system default to a generic “from” email address. Advise the client to use something like “jobs@client.com” or “careers@client.com” or “noreply@client.com” (email address can be real or fake but should be at client’s domain so no unintended recipient receives a response from the client.)
If this is not set up, some emails will not send from the system properly.

You can also choose a default display name in the "from" field:

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See Also

 2662002 - Changing sender name and reply to email address on Adhoc emails - Recruiting Management

Keywords

Return Email Address Information, adhoc email, email notification, email candidate. , KBA , LOD-SF-RCM , Recruiting Management , How To

Product

SAP SuccessFactors Recruiting all versions