SAP Knowledge Base Article - Preview

2225558 - The User ID does not exist but an old record exist for this User ID - User Connector-SF

Symptom

When the User Connector - SF is run the following error is reported:

Error code 1285 - "The User ID does not exist but an old record exist for this User ID"

code1285usersf.png

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors Learning

Product

SAP SuccessFactors Learning all versions

Keywords

User Connector - SF, The User ID does not exist but an old record exist for this User ID, sfuser.connector.deletedUser.reincarnate, error code 1285, connector, SF, Success Factors , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-CON , Connectors , How To

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