Running the User Exam Data (CSV) report, the failure data of the Exam is not populating even with the Completed From/To and the Status of Both is selected.
SAP SuccessFactors Learning - All Supported Versions
Reproducing the Issue
- Go to Reports section, select the 'User Exam Data (CSV)' Report.
- In the report parameters select the Exam, provided Completed Date From/To value.
- Select Status as Both and then run the report.
- Even though you could see certain users failed the exam under Content > Exam Objects > The specific Exam > User Usage tab that failure data is not included in the generated report.
When a user fails an exam it’s Finished but not considered as Completed, thus we should not utilize the Completed Date From/To filter in order to get the failure data.
We should not utilize the Completed Date From/To filter in order to get the failure data.
User Exam Data (CSV), report criteria, Exam Objects, , KBA , LOD-SF-LMS-REP , Reporting Data , How To