SAP Knowledge Base Article - Preview

2222477 - Font package required to display this page in Adobe Reader

Symptom

  • When you create a PDF from SAP with Chinese, Japanese or Korean characters, you get a pop-up with an error "A font package is required to correctly display this page" like below when you try to open the PDF.

FontPackage.png

  • The pop-up message may sometimes refer to Asian fonts specifically and in some Adobe Reader releases there may be no pop-up but the Asian characters are inccorrect in the PDF.


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Keywords

KBA , BC-CCM-PRN , Print and Output Management , BC-SRV-SCR , SAPscript , BC-SRV-SSF , Smart Forms , BC-SRV-FP , Forms Processing , Problem

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