- Logging into Desktop Intelligence takes a long time (>5 minutes on a large system)
- Message similar to the following appears in the Desktop Intelligence Client Log (with customer specific IP address/hostname and ports) - see KBA 1205282 for steps to enable Desktop Intelligence (DeskI) traces
(..\ocaframework\ServerObjectHelper.cpp:74) ServerObjectHelper: server at addresses 22.214.171.124:58233(Family: IPv4) did NOT respond
- SAP BusinessObjects Enterprise XI 3.1
- Desktop Intelligence client
KBA , performance , logon , business objects , deski , BI-BIP-PER , Performance investigation , BI-RA-DKI , Desktop Intelligence , Problem
About this pageThis is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).
Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.