SAP Knowledge Base Article - Preview

2221403 - "RFC Ping Failed" error for Instance Local RFC Availability metric in Technical Monitoring

Symptom

  • In the System Monitoring UI of Solution Manager 7.1, you can see the error text "RFC Ping Failed" for the metric Instance Local RFC Availability.

    Symptom Screenshot 1.png

  • You can also receive an alert in the Alert Inbox for "ABAP Instance Not Available".

    Symptom Screenshot 3.png


    More details can be also be found in the e2emai.log logs.

    Symptom Screenshot 2.png


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Environment

SAP Solution Manager 7.1

Product

SAP Solution Manager 7.1

Keywords

SOLMAN, RFC, Ping, ABAP Instance, E2EMAI.logs, Authentication, auth/rfc_authority_check, Alert Processing, Reporting Infrastructure , KBA , SV-SMG-MON-ALR , Monitoring/Alerting/Reporting Infrastructure , Problem

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