SAP Knowledge Base Article - Public

2221148 - The Button View Data XML is Grayed Out in the Output History of Purchase Order Document

Symptom

You have created a purchase order where the output channel is XML and sent the purchase order to the supplier. However when you go to output history tab, the button View Data XML is grayed out and you can see the output data. (B2B Purchase Orders)

Reproducing the Issue

  1. Go to the Purchase Requests and Orders work center
  2. Go to the Purchase Orders view
  3. Select the relevant Purchase Order
  4. Select View All and navigate to Output History tab
  5. The View Data XML button is grayed out

Cause

When the output channel is XML, the data is sent via a B2B message and the form message type is not filled. Meaning the XML message used for printing/E-Mail are not identical. They are based on the same purchase order data but each output channel uses a different subset of this data. You cannot print the data send via the B2B XML. The view data xml option will be available for other output channels where the form message type is filled.

Note: Technically you could remove the watermark from the purchase order form template, but this would remove it for all scenarios not just the B2B case. Then the preview (and re-submit) would not display any watermark.

Resolution

This is the expected behavior of SAP Business ByDesign. You can to use the Preview option to generate the form (Test Copy).

Keywords

KBA , AP-PRP , Purchase Request Processing , How To

Product

SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1711 ; SAP Business ByDesign 1802