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2221051 - API000: Unexpected Error: CFP0700 editing iOS Restriction

Symptom

Upon upgrading to Afaria 7 Service Pack 6, attempting to edit a pre-existing iOS Restrictions policy will have the following results:

  • Stack trace in the Afaria Administrator:
    Error accessing Afaria Administrator
    An error has occurred.
    Server Error in Application.
    The server was unable to process the request due to an internal error. For more information about the error, either turn on IncludeExceptionDetailInFaults (either from ServiceBehaviorAttribute or from the <serviceDebug> configuration behavior) on the server in order to send the exception information back to the client, or turn on tracing as per the Microsoft .NET Framework SDK documentation and inspect the server trace logs.
    Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
    Exception Details: System.ServiceModel.FaultException: The server was unable to process the request due to an internal error. For more information about the error, either turn on IncludeExceptionDetailInFaults (either from ServiceBehaviorAttribute or from the <serviceDebug> configuration behavior) on the server in order to send the exception information back to the client, or turn on tracing as per the Microsoft .NET Framework SDK documentation and inspect the server trace logs.
    Source Error:
    An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.
    Stack Trace:
    [FaultException: The server was unable to process the request due to an internal error. For more information about the error, either turn on IncludeExceptionDetailInFaults (either from ServiceBehaviorAttribute or from the <serviceDebug> configuration behavior) on the server in order to send the exception information back to the client, or turn on tracing as per the Microsoft .NET Framework SDK documentation and inspect the server trace logs.]
    System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) +14579646
    System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) +622
    AfariaServiceRef.Policy.IPolicyService.ConfigurationGetSettingData(DataState state, String policySettingId) +0
    Afaria.Admin.UserControls.Policy.Configuration.iOS.Restriction.LoadUIControls(PolicyServiceClient policyService, DataState dataState, String sSettingID) +56
    Afaria.Admin.UserControls.Policy.Configuration.iOS.Restriction.Initialize(InspectorMode inspectorMode, PolicyServiceClient policyService, DataState dataState, String sSettingID) +95
    Afaria.Admin.Utilities.PolicyEditor.LoadNewControl(RadPanelItem rpi, Panel settingsPanel) +635
    System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +3804

  • The following error appears in the Afaria Error log:
    Error: API000: Unexpected Error: CFP0700 Details: PolicyService.ConfigurationGetSettingData: IosRestirctionsPayload.LoadXML: Extracting m_AllowScreenCapture The given key was not present in the dictionary., Exception: The given key was not in the dictionary.

 


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Environment

SAP Afaria 7.0 Service Pack 6 (SP6)

Product

SAP Afaria 7.0

Keywords

Admin, AdminUI, console, crash, update, sp7 , sp6 API000, CFP07000 , KBA , MOB-AFA , Afaria , MOB-AFA-ADM , Mobile Secure Afaria Administration , Problem

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