SAP Knowledge Base Article - Preview

2220738 - Unable to connect SOLMAN using TAO 3.0.5

Symptom

Have installed all components in a VM (SAP Solution Manager, HP ALM, HP UFT and SAP TAO Frontend client) and only one user is able to connect, the rest fail on the error:
 ERROR   : SAPTAO.exe : Thread09 (SelfCheckWorker) : SelfCheck : _SAP_Doc application area has been found but the SAP addin for QTP is not loaded. Please start Quick Test Professional, connect to your SAP Quality Center project, then open the application area _SAP_Doc and add the SAP addin.
 ERROR   : SAPTAO.exe : Thread09 (SelfCheckWorker) : SelfCheck : Self check named "SAP Quality Center Application Area" failed.


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Environment

SAP Solution Manager 7.1
SAP TAO 3.0

Product

SAP Solution Manager 7.1

Keywords

Solman , KBA , SV-SMG-TAO , Test Accelerator and Optimization , Problem

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