SAP Knowledge Base Article - Preview

2220423 - Empty file is created when scheduling to an FTP destination

Symptom

  • Empty file (0 Kb) when scheduling a document to an FTP destination
  • Schedules fail with error message: "Connection error. [Timed out reading data from FTP Server.]: [CrystalEnterprise.ftp]"
  • Error in log files: exception caught while putting source file [<Source Filename>] to ftp server [12.34.56.78] as destination file [<Dest Filename>]. Details: [].


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Environment

SAP BusinessObjects Business Intelligence Platform 4.x

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1

Keywords

zero; kilobytes; Blank; File transfer protocol, 4.0, 4.1, 4.2 , KBA , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , Problem

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