SAP Knowledge Base Article - Preview

2219310 - KM Document Upload Failing due to High Load

Symptom

  • Upload of a document to KM fails
  • The following exception is written to the default.trc at the time -
    org.apache.commons.fileupload.FileUploadBase$IOFileUploadException: Processing of multipart/form-data request failed. Read timeout. The client has disconnected or a synchronization error has occurred.


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Environment

  • EP Release Independent
  • SAP NetWeaver
  • KMC Content Management

Product

SAP NetWeaver 7.0 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

Enterprise Portal 7.0, EP 7.0, Enterprise Portal 7.01, EP 7.01, Enterprise Portal 7.02, EP 7.02, Enterprise Portal 7.1, EP 7.1, Enterprise Portal 7.2, EP 7.2, Enterprise Portal 7.30, EP 7.30, Enterprise Portal 7.31, EP 7.31, Enterprise Portal 7.40, EP 7.4, Enterprise Portal 7.50, EP 7.5 , KBA , EP-KM-CM , Content Management , BC-CST-IC , Internet Communication Manager , BC-CST-WDP , Web Dispatcher , Problem

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