SAP Knowledge Base Article - Public

2218846 - Instance Synchronization Tool : Syncing Legacy Picklists shows External Code not Unique error

Symptom

While using the Instance Synchronization Tool and syncing legacy picklists between instances, you may see the "External Code not Unique" error.

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Logon into SAP SuccessFactors environment
  2. Go to Admin Center > Instance Synchronization Wizard
  3. Select Configuration Copy (Instance Synchronization)
  4. Try to sync Legacy Picklists and get the following error message:"External Code not Unique"

Cause

From the 1505 release onwards, syncing picklists requires a unique External Code to be assigned for each existing picklist option, or it cannot be successfully synched.

Resolution

The external code field on the picklist file should be populated and unique on both source and target, and it should be identical before we do the sync. The sync will consider the PicklistID + External code criteria to match the records across source and target.

Keywords

External Code not unique, picklist sync, , KBA , LOD-SF-PLT-IST , Instance Sync Tool , LOD-SF-PLT-PCK , Picklist Management Issue , Problem

Product

SAP SuccessFactors HXM Suite all versions