SAP Knowledge Base Article - Preview

2217885 - ITS Up/Down: text dialog instead of popup (e.g. ITS QUERY)

Symptom

During an upload, download attempt in SAP GUI for HTML (webgui) a text dialog appears instead of the pop-up window. The message of the text can be various:

  • ITS QUERY CD
    ITS QUERY CD Chrome.png

  • ITS QUE... CD
    ITS QUE....png

  • ITS ENV GET VARIABLE
    ITS ENV GET VARIABLE.png
  • ITS EXECUTE
    ITS Execute.png

  • ITS FILE DELETE
    ITS FILE DELETE new.png

  • ITS FILE SAVE DIALOG
    ITS FILE SAVE DIALOG.png

  • ITS FILENAME GET
    ITS FILENAME GET.png

  • ITS CLIPBOARD IMPORT
    ITS_CLIPBOARD_IMPORT.png
         
  • A CONVT_NO_NUMBER dump might occure as well:
    dump_en2.png


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Environment

  • SAP GUI for HTML (WEBGUI)
  • Internet Transaction Server (ITS)

Product

SAP Customer Relationship Management 7.0 ; SAP NetWeaver 7.0 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0

Keywords

gui_download, display, upload, download, herunterladen, hochladen, up-/download, anzeigen, Dokument, NWBC, dump, convt no number, nicht als Zahl interpretierbar, cannot be interpreted as a number,cl gui frontend services method, cl_gui_frontend_services======CP
cl_gui_frontend_services, SAP GUI for HTML, ITS, ITS_RG_IS_ENABLED; restgui, filedownload, file download, save to local file, export to Excel, List download, GOS, attachment,
ITS QUERY, CD, ITS FILE SAVE DIALOG,
ITS_UPLOAD, ITS_SHOW_DOCUMENT, ITS_GET_SCREENSHOT, ITS_GET_TEMP_DIRECTORY, ITS_GET_USER_NAME, ITS_GET_COMPUTER_NAME, ITS_FILE_OPEN_DIALOG, ITS_FILE_DELETE, ITS_FILE_COPY, ITS_EXECUTE, ITS_ENV_GET_VARIABLE, ITS_DOWNLOAD, ITS_DIRECTORY_LIST_FILES, ITS_DIRECTORY_GET, ITS_DIRECTORY_DELETE, ITS_DIRECTORY_CREATE, ITS_CLIBPOARD_IMPORT, ITS_CLIBPOARD_EXPORT,
ITS UPLOAD, ITS SHOW DOCUMENT, ITS GET SCREENSHOT, ITS GET TEMP DIRECTORY, ITS GET USER NAME, ITS GET COMPUTER NAME, ITS FILE OPEN DIALOG, ITS FILE DELETE, ITS FILE COPY, ITS EXECUTE, ITS ENV GET VARIABLE, ITS DOWNLOAD, ITS DIRECTORY LIST FILES, ITS DIRECTORY GET, ITS DIRECTORY DELETE, ITS DIRECTORY CREATE, ITS CLIBPOARD IMPORT, ITS CLIBPOARD EXPORT , KBA , its_query , problem, error, issue, incident , crm webgui exporting , export excel , its_clipboard_export , error , issue , its clipboard export , its clipboard import , incident , its_clipboard_import , problem , BC-FES-ITS , SAP Internet Transaction Server , BC-FES-WGU , SAP GUI for HTML , EP-PIN-AI , Application Integration , CA-WUI , WebClient User Interface , BC-FES-BUS , Netweaver Business Client , Problem

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