SAP Knowledge Base Article - Public

2217477 - Rule Doesn't Trigger Expected Text Value

Symptom

A business rule isn't triggering the expected text value for a field.

Reproducing the Issue

Example:

You have a business rule that sets

Field A[country] equal to [TEXT] UK

You expect this rule to trigger however the field remains blank.

Cause

Field A has a picklist associated and the text the business rule is inserting [UK] is not part of the list of the picklist values.

The text triggered by the rule must always be part of the value list from the picklist associated to a field.

Resolution

Please select the correct value from the picklist, in this case GBR

So edit the rule to the following:

Field A[country] equal to [TEXT] GBR

Now trigger the rule; it should maintain the correct value for this field.

Keywords

KBA , LOD-SF-EC-RUL , Business Rules & Event Derivation , Problem

Product

SAP SuccessFactors HXM Core all versions