SAP Knowledge Base Article - Preview

2217057 - Error: 'Failed to open the connection' in SAP BI LaunchPad, when refreshing a report based off an IBM DB2 on AS400 via a JDBC connection

Symptom

  • Report fails to refresh in SAP BI LaunchPad.
  • The same report based off an IBM DB2 data source refresh successfully in Crystal Reports on a local computer.
  • In SAP BI LaunchPad, when trying to refresh reports created in Crystal Reports connecting to an IBM DB2 database hosted on an AS400 server via a JDBC connection, generates the error:

           "The viewer could not process an event. Failed to open the connection."


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.0
  • SAP BusinessObjects Business Intelligence Platform 4.1
  • SAP BusinessObjects Business Intelligence Platform 4.2
          
  • SAP Crystal Reports 2011
  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016
          
  • IBM DB2 on an AS400 

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

jdbc, as400, as 400, , db2, idm, cr, crystal 2013, reports, crystal, failed, to, open, connection, viewer, process, event, 4.0, 4.1, 2011 , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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