SAP Knowledge Base Article - Preview

2214253 - Cache hit ratio is always 0% in the dashboard cache server metrics

Symptom

  • The dashboard cache server hit ratio is always 0 % even when refreshing dashboards in BI launchpad.
  • The path where the dashboard cache server stores cached file :"path_to_installation]\SAP BusinessObjects Enterprise XI 4.0\Data\XcelsiusCachingServer\temp\[server_name].DashboardsCacheServer\parent\cache directory" is empty .


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Environment

SAP BusinessObjects Business Intelligence Platform 4.x

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1

Keywords

Dashboard, cache, hit ratio , KBA , BI-RA-XL , BusinessObjects Dashboards and Presentation Design , Problem

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