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2213745 - SAP OS monitor has probably stopped. The OS information may be incomplete or missing.

Symptom

The System Overview plugin in the NWA shows SAPOSCOL errors:
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SAP OS monitor has probably stopped. The OS information may be incomplete or missing.

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SAP OS monitor stopped small.jpg

Paramater ccms/enable_agent = 1 is already set in the instance profile.

sapstartsrv_ccms.log contains this error:

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ERROR: Starting integrated CCMS agent sapccmsr encountered troubles:
       Found a lock file of another "standalone sapccmsr" agent, pid <PID>, in my working directory.
       According to the pid <PID>, you can check which process blocks the start.

       There is standalone CCMS agent with the same profile already active!

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Environment

SAP NetWeaver Java Release Independent

Product

SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP NetWeaver Application Server for Java 7.2

Keywords

KBA , BC-JAS-ADM-MON , Monitoring , BC-CCM-MON , CCMS Monitoring & Alerting , Problem

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