SAP Knowledge Base Article - Public

2213504 - I see Planning available under Proxy Management in one instance and not in the other, why?

Symptom

  • Why is the permission for Planning available in one instance and unavailable in the other under Proxy Management page?
  • What is the purpose of the Planning permission in Proxy Management?

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Navigate to Admin Center --> Proxy Management
  2. Under Grant Proxy Rights: Grant rights to the following modules/tabs - You will see different modules available for granting proxy rights
  3. The screenshot below is from one of the instance that does not have permission for Planning

       2213504_1.PNG

      4. Below is another screenshot from a different instance that has the Planning permission available under Proxy Management

       2213504_2.PNG

Cause

Customers have different modules enabled on different instances for ex: test instance will have more/less modules enabled when compared to production instance.Therefore you will see more modules available for access in one in comparison to the other instance. The permission to grant proxy access to Planning corresponds to the WFA/WFP module in Analytics. If your SuccessFactors instance has the WFA/WFP module enabled, only then you will see the Planning option available in the Proxy Management page for granting proxy access.

Resolution

If you would like to have the WFA/WFP module enabled on your SuccessFactors instance, kindly raise a support ticket and our agents will be able to assist you further.

See Also

Help portal guide: Setting Up and Managing Proxy Access

Keywords

WFA/WFP, Work Force Analytics and Planning, module, proxy, proxy rights , KBA , wfa/wfp, planning, analytics , LOD-SF-PLT-PRX , Proxy , LOD-SF-WFA-WP , Workforce Planning , Problem

Product

SAP SuccessFactors HXM Suite all versions