SAP Knowledge Base Article - Preview

2213344 - Starting an Expert Chat with SAP Support [video]

Symptom

  • How can I initiate an Expert Chat session with an SAP Support Expert?
  • How to use Expert Chat?
  • How to start an Expert Chat session with SAP Product Support?
  • How to access and use Expert Chat via Built-In Support?


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Environment

SAP ONE Support Launchpad
Built-In Support

Keywords

Chat, real time support, real-time, solution, session online, support questions, expert, chat room, built-in support, s4hana, s/4hana, cloud , KBA , technical support , chat with an expert , gscnawest_video , how to , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , How To

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