Users are unable to export legacy picklists, the following error message shows up: "Oracle Error ORA-00936 – we are missing information."
SAP SuccessFactors HCM Suite
Reproducing the Issue
- Logon into your SAP SuccessFactors environment
- Go to Admin Tools > Picklist Management
- Try to Export a Picklist Export
Now go to Provisioning and view the job execution details. You will see the following error or a similar: "Oracle Error ORA-00936 – we are missing information."
This error is caused due a misconfiguration. Language locale(s) are probably missing for the instance, such as the following image demonstrates:
Normally this kind of issue is faced in the implementation phase. The resolution is simple, ask for the Partner or Professional Services to enable the desired languages.
ORA-00936, Picklist Export, Wrapped Exception, export legacy picklist , KBA , LOD-SF-PLT-PCK , Picklist Management Issue , Problem