In the Push Scenario definition in the Syclo Config Panel, for the Factsheet and Document Push functionality, the class handler (/SYCLO/CORE_SUB_REQ_CRT) which is mentioned is not present in the CRM system.
The config panel screen shows the following:
SAP CRM Service Manager
Syclo Add-On SMFND FACTSHEET_PUSH DOCUMENT_PUSH CRM_SERVICE_MANAGER , KBA , factsheet_push , document_push , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem
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