SAP Knowledge Base Article - Preview

2209681 - Unable to search products by Alternative ID values with lower case characters

Symptom

When searching for products in Web UI, it is not possible to search with alternative ID values that contain lower case characters.  The Alternative ID is converted to upper case.


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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

STRUCT.ALTID_VALUE, PRD01QR/Search , KBA , com_altid_value_short , CRM-MD-PRO-SET , Set Types and Attributes , Problem

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