- Self-Diagnosis will contain a red status for the function Root Cause Analysis, as shown in the screenshot below:
- In the section 'Alerts of Function: Root Cause Analysis', there will be an alert listed in the 'Alert-Name' column for 'Agents Landscape'.
- Upon selecting the alert, the visible error message in the details of the alert will be:
"A remote error occured on the diganostics agent <Host>".
- The 'Stack-Trace' in the details of the alert will contain the following text:
"Could not find a record with key "smd/agent/User" in the store".
SAP Solution Manager 7.1
SOLMAN, SelfDiagnosis, Self Diagnosis, SMDA, Sec Store , KBA , SV-SMG-SDG , Self Diagnosis for SAP Solution Manager , SV-SMG-DIA-SRV-AGT , Agent Framework , Problem
About this pageThis is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).
Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.