2208102 - A change to Compensation Information does not trigger a Workflow in Employee Central

• The Workflow Rules Derivation XML is configured to trigger a workflow when a change is made with a compInfo Event-Reason, for example: equal id="compInfo.event-reason" value="DTACHG" compareToNew="true"
• The Workflow foundation object is configured to route the workflow based on the Event-Reason selected
• When making a Compensation Information change, no workflow is being triggered and the changes are committed immediately

SuccessFactors Employee Central

1. Navigate to an employee's Job Information page
2. Select Take Action > Change Job and Compensation Information
3. Make any change to the employee's compensation information
4. Select an Event and Event-Reason
5. Save
6. The changes are committed immediately and no workflow is triggered

• The Event-Reason used in defining Workflow approver routing is for Job Information Event-Reasons only.
• The system does not consider changes made with a Compensation Information Event-Reason.
• If no other criteria for routing is met the request will not generate a workflow

To generate a workflow and route Compensation Information changes to the correct approvers do the following:

1. Identify a common Job Information field for each group of users needing to be routed to a particular approver
2. Configure the Workflow definition to route the workflow when a change is made on the users with the common Job Information field

For example:

If a workflow needs to be generated for employees in the USA when compensation information is updated with Event-Reason DTACHG.

Then the workflow foundation object for DTACHG will be updated to route to an approver based on the associated Legal Entity for USA.

KBA , LOD-SF-EC , Employee Central , Problem

SuccessFactors HCM Suite 1505 ; SuccessFactors HCM Suite 1508