SAP Knowledge Base Article - Preview

2207641 - Central autoreaction method triggers repeated emails

Symptom

In your central system, you have assigned to MTEs of your satellite system a central autoreaction method which triggers more than one email for every occurrence of an alert of that MTE. The emails contain exactly the same text, meaning they were created due to the same alert in the monitoring context.


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Environment

  • Any central monitoring system.

Product

SAP NetWeaver all versions

Keywords

repeated multiple emails auto reaction rz20 rz21 sost alert ACTIVE , KBA , BC-CCM-MON , CCMS Monitoring & Alerting , Problem

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