SAP Knowledge Base Article - Preview

2205660 - Escalation considers weekends in escalation period

Symptom

The escalation setting in MSMP currently considers the weekend and public holiday in the escalation time.


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Environment

GRC Access Control 10.0
GRC Access Control 10.1

Product

SAP Access Control 10.0 ; SAP Access Control 10.1

Keywords

  • Escalation Time Mins
  • Escalation Type
  • Enhancement
  • Weekend and Public Holiday in escalation
  • MSMP Workflow
  • Stage Level Settings
  • Skip days in escalation
, KBA ,  features and functionality , GRC-SAC-WF , Workflow , GRC-SAC-ARQ , Access Request , Problem

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