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2205460 - Rejected due to following reason(s): Component.sap.com/SAPJVWM_<OS>_<VERSION> cannot be installed

Symptom

While updating SAPJVM4 using Software Update Manger , you might come across error mesage:

SAPJVM AIX_PPC64 (not present in the system)

Rejected due to following reason(s):

� 004 : Component sap.com/SAPJVM AIX_PPC64 cannot be installed

 

SUM tool is not able to identify the SAP JVM installed.

 paint.png

 

This can be observed from the log excerpt in:

[Info ]: Detecting installed SAP JVM components...

[Warning]: Profile parameter DIR_CT_SAPJVM points to directory /usr/sap/<SID>/SYS/exe/jvm/rs6000_64/sapjvm_ but it does not exist.

 

 ...SUM\sdt\log\SUM\READ-BASE-JVM-PROFILES_01.LOG

[Warning]: Optional properties [/J2EE/StandardSystem/CentralInstance/SapJvmVersion] have not been detected because they are not available in file //cgi<SID>db/sapmnt/<SID>/SYS/profile/START_DVEBMGS00_cgi<SID>db.

[Warning]: ValidatorContainer not found because it has not been assigned to the controller. No validation will be done 

[Info  ]: Variable /J2EE/StandardSystem/CentralInstance/SapJvmCentralDirectory updated to value E:\usr\sap\<SID>\SYS\exe\jvm\NTAMD64\sapjvm_ of parameter DIR_CT_SAPJVM.

[Info  ]: Detecting parameters from //cgi<SID>db/sapmnt/<SID>/SYS/profile/SOE_DVEBMGS00_cgi<SID>db.

 [Info  ]: Process ID 188, name sappfpar has been started.

 [Info  ]:   Command line: e:\usr\sap\<SID>\DVEBMGS00\exe\sappfpar all pf=//cgi<SID>db/sapmnt/<SID>/SYS/profile/<SID>_DVEBMGS00_cgi<SID>db

 [Info  ]: Process ID 188, name sappfpar has been finished, exit code 0.

 [Warning]: ValidatorContainer not found because it has not been assigned to the controller. No validation will be done.

 [Info  ]: Variable /J2EE/StandardSystem/CentralInstance/JDKHomeDirectory updated to value E:/usr/sap/<SID>/DVEBMGS00/exe/sapjvm_4 of parameter jstartup/vm/home.

 

 ...SUM\sdt\log\SUM\DETECT-SOURCE-COMPONENTS_01.LOG

 [Info  ]: Detecting installed SAP JVM components...

 [Warning]: Profile parameter DIR_CT_SAPJVM points to directory E:\usr\sap\<SID>\SYS\exe\jvm\NTAMD64\sapjvm_ but it does not exist.

 [Info  ]: Finished detecting installed SAP JVM components.

 


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Environment

The reported error has been most often found with SAPJVM4 SAPJVM5 and 6 patch update.

During update to Solution Manager 7.2 Java SPS 09 (SAPJVM 8.1), the error may also occur.

Product

SAP NetWeaver 7.0 ; SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

DIR_CT_SAPJVM, but it does not exist, cannot be installed, AIX, WINDOWS, DETECT-SOURCE-COMPONENTS,  SAPJVWM , KBA , BC-UPG-TLS-TLJ , Upgrade tools for Java , Problem

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