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2205257 - DETERMINE-ENGINE-RELEASE: Could not detect AS Java release

Symptom

Software Update Manager (SUM) fails with the below error in the phase DETERMINE-ENGINE-RELEASE (Logfile: <Path to SUM>/SUM/sdt/log/SUM/DETERMINE-ENGINE-RELEASE_xx.LOG)

Aug 12, 2015 7:46:40 AM [Info  ]: Checking AS Java release using version command.
Aug 12, 2015 7:46:40 AM [Info  ]: The tool have been found in location /usr/sap/<SID>/JXX/j2ee/cluster/bootstrap/scripts/version.sh.
Aug 12, 2015 7:46:40 AM [Info  ]: Process ID 47, name /usr/sap/<SID>/JXX/j2ee/cluster/bootstrap/scripts/version.sh has been started.
Aug 12, 2015 7:46:40 AM [Info  ]:   Command line: /usr/sap/<SID>/JXX/j2ee/cluster/bootstrap/scripts/version.sh
Aug 12, 2015 7:46:40 AM [Info  ]:   Standard out: <Path to SUM>/SUM/sdt/log/SUM/VERSION_ACTION_VERSION_NULL_01.OUT
Aug 12, 2015 7:46:40 AM [Info  ]: Process ID 47 has been started.
Aug 12, 2015 7:46:40 AM [Info  ]: Waiting for process ID 47, name /usr/sap/<SID>/JXX/j2ee/cluster/bootstrap/scripts/version.sh to finish.
Aug 12, 2015 7:46:41 AM [Info  ]: Process ID 47, name /usr/sap/<SID>/JXX/j2ee/cluster/bootstrap/scripts/version.sh has been finished, exit code 2.
Aug 12, 2015 7:46:41 AM [Error ]: The following problem has occurred during step execution: com.sap.sdt.j2ee.tools.releasedetection.EngineReleaseDetectionException: Could not detect AS Java release.
Return code condition success evaluated to false for process /usr/sap/<SID>/JXX/j2ee/cluster/bootstrap/scripts/version.sh for action ACTION_VERSION.

In the logfile <Path to SUM>/SUM/sdt/log/SUM/VERSION_ACTION_VERSION_NULL_xx.OUT the below error can be seen:

SAP Java EE Application Server: Engine version 7.31
Patchlevel 3301.349564
Build 20130627115115
\nNOTE: This output is taken from log file [/usr/sap/<SID>/JXX/j2ee/cluster/bootstrap/scripts/../../../../work/jvm_version.out]
\nERROR: JStart exit code [2], see details in log file [/usr/sap/<SID>/JXX/j2ee/cluster/bootstrap/scripts/dev_version]

 In the logfile /usr/sap/<SID>/JXX/j2ee/cluster/bootstrap/scripts/dev_version the below error can be seen:

arguments :
  arg[ 0] : /usr/sap/P37/J40/j2ee/cluster/bootstrap/scripts/../../../../exe/jstart
  arg[ 1] : -launch
  arg[ 2] : -nodename=version
  arg[ 3] : -file=/usr/sap/P37/J40/j2ee/cluster/bootstrap/scripts/version.jstart
  arg[ 4] : pf=

F
F [Thr 140403669899104] Wed Aug 12 20:08:57 2015
F  [Thr 140403669899104] *** ERROR => SfEStartupError: Java VM detection failed.  [sfxxcfg.hpp  664]
F  [Thr 140403669899104] *** ERROR => Initialization failed: SfEStartupError: Java VM detection failed.
 [sfxxmain_mt. 1011]
F
F  ********************************************************************************
F  *** ERROR => Cannot find Java binaries directory '/usr/sap/SYS/exe/run/sapjvm_5/bin'.
F  ***
F  *** Please see section 'Java VM detection issues'
F  *** in SAP Note 1316652 for additional information and trouble shooting advice.
F  ********************************************************************************
F
F  [Thr 140403669899104] *** LOG => exiting (exitcode -21000, retcode 2).


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Environment

Update / Upgrade of NetWeaver AS JAVA 7.3x and above with SUM

Keywords

DETERMINE-ENGINE-RELEASE, VERSION_ACTION_VERSION_NULL, com.sap.sdt.j2ee.tools.releasedetection.EngineReleaseDetectionException, "Could not detect
AS Java release", dev_version, "SfEStartupError: Java VM detection failed", "ERROR => Cannot find Java binaries directory '/usr/sap/SYS/exe/run/sapjvm_5/bin'", SUM, sapstartsrv , KBA , BC-UPG-TLS-TLJ , Upgrade tools for Java , BC-JAS-COR , Enterprise Runtime, Core J2EE Framework , BC-CST-STS , Startup Service , Problem

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