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2204000 - Logical page errors on tempdb and user tempdbs - SAP ASE


  • Error: 696, Severity: 21, State: 1 is seen in SAP Adaptive Server Enterprise errorlog.

Error 696 message is reported as:
"An attempt was made to fetch logical page '16' from cache 'default data cache'.
Page belongs to database 'tempdb_sa' (4), object 'sysobjects' (1), index 'sysobjects' (0), partition 'sysobjects_1' (1) and not to database
'tempdb_sa' (4), object 'sysindexes' (2), index 'sysindexes' (0), partition 'sysindexes_2' (2).
Restart of ASE will clear the error. Please contact your System Administrator for help.".

  • The following steps were performed:
    • Run diagnostics on OS/filesystem with no issues reported.
    • Restarted ASE.
    • Recreated tempdb devices with filesystems and migrated devices.
    • Recreated filesystem and migrated devices.

Note: None of these steps are effective. Logical page errors return immediately after ASE is rebooted.



SAP Adaptive Server Enterprise (ASE) 15.7 

SAP Adaptive Server Enterprise (ASE) 16.0


SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0


corruption, recovery, dbcc checkdb, dbcc checkstorage , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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