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2202820 - All scheduling jobs stuck in pending status

Symptom

  • All scheduling jobs (Crystal Reports, WEBI dcoument) stuck in pending status.
  • Windows Event log error:  Couldn't get IJob interface or writing IAudit: Pipe exception. Reason: jobserverchild (, 0, Timeout waiting for Child [4932] to register ([120]seconds).
  • Windows Event log error:  Subprocess (Job Server Child) could not be started. Reason: Couldn't get IJob interface or writing IAudit: Pipe exception. Reason: jobserverchild timeout warning for child
  • Found following errors in Adaptive Job Server logs

EE192CF9FC874107BF38A3D37CC2A84C0|2015 07 30 14:36:25.371|-0500| |Fatal|  | | |jobserver_CROA2.AdaptiveJobServer_WebIJavaSchedulingService_CHILD0| 5796|   1|main            | ||||||||||||||||||||com.crystaldecisions.enterprise.ocaframework.ServiceMgr|| Failed to initiaize ORB, program terminates! This is most likely caused by the class path or class loader problem .
com.crystaldecisions.enterprise.ocaframework.OCAFrameworkException$SSLMissingArgument: SSL mode is being requested but the following argument(s) are not present: sslCert (FWM 01012)
 at com.crystaldecisions.enterprise.ocaframework.OCIParameters.<init>(OCIParameters.java:94)
 at com.crystaldecisions.enterprise.ocaframework.ServiceMgr.<init>(ServiceMgr.java:388)
 at com.crystaldecisions.enterprise.ocaframework.ServiceMgrFactory.getServiceMgr(ServiceMgrFactory.java:66)
 at com.businessobjects.js.child.ORBManager.Initialize(ORBManager.java:136)
 at com.businessobjects.js.child.JobServerChild.<init>(JobServerChild.java:106)
 at com.businessobjects.js.child.JobServerChild.main(JobServerChild.java:43)

|EE192CF9FC874107BF38A3D37CC2A84C1|2015 07 30 14:36:25.371|-0500|Error| |==|E| |jobserver_CROA2.AdaptiveJobServer_WebIJavaSchedulingService_CHILD0| 5796|   1|main            | ||||||||||||||||||||com.businessobjects.js.child.JobServerChild||Unexpected exception caught.
java.lang.RuntimeException: SSL mode is being requested but the following argument(s) are not present: sslCert (FWM 01012)
 at com.crystaldecisions.enterprise.ocaframework.ServiceMgr.<init>(ServiceMgr.java:394)
 at com.crystaldecisions.enterprise.ocaframework.ServiceMgrFactory.getServiceMgr(ServiceMgrFactory.java:66)
 at com.businessobjects.js.child.ORBManager.Initialize(ORBManager.java:136)
 at com.businessobjects.js.child.JobServerChild.<init>(JobServerChild.java:106)
 at com.businessobjects.js.child.JobServerChild.main(JobServerChild.java:43)


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Environment

  • SAP BusinessObjects Business Intelligence platform 4.0
  • SAP BusinessObjects Business Intelligence platform 4.1

Product

SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP BusinessObjects Business Intelligence platform 4.1

Keywords

KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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