SAP Knowledge Base Article - Public

2202194 - Business Rule Doesn't Trigger for All Users

Symptom

There is a business rule triggering to change the value of a field (X).

The business rule however only triggers this change with user A but not with user B.

Reproducing the Issue

In the system you have defined a business rule in such a way that field X is always equal to field Y.

  1. When user A makes a change to field Y, after saving these change you can see that field x changed accordingly to what you defined in the rule > so the rule triggered correctly
  2. When user B makes a change to field Y and saves these changes, you can see in the records that the field X maintained it's original value, so the rule didn't trigger.

Cause

Permission Roles assigned to user B are preventing him to have Edit/Insert rights over the field X.

Resolution

Please assign Edit/Correction rights to the permission role assigned to User B so that when he makes changes to field Y the business rule can edit field X. 

Keywords

rules does not trigger some not all Employee Central MDF rules , KBA , rbp , role based permissions , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors HXM Core all versions