SAP Knowledge Base Article - Public

2202055 - When Accessing the System Using Silverlight UI, Some objects (Sales Quote, Leads) are not Showing the Document Flow tab

Symptom

When accessing the system using Silverlight UI, some views are not showing the Document Flow tab

Reproducing the Issue

  1. Login using the Silverlight UI
  2. Go to Sales work center
  3. Go to Opportunities view
  4. Search for the Document Flow tab, it is not shown in the system

This also can be reproduced in another views like Sales Quote, Leads, etc.

Cause

This is the standard behavior.

 

Resolution

The Document Flow tab can only be seen when you are accessing the system through HTML5 UI

Keywords

KBA , LOD-CRM , Cloud for Customer , Product Enhancement

Product

SAP Cloud for Customer 1508 ; SAP Cloud for Customer 1511 ; SAP Cloud for Customer 1602 ; SAP Cloud for Customer core applications 1508 (old) ; SAP Cloud for Customer core applications 1511 (old) ; SAP Cloud for Customer core applications 1602 (old) ; SAP Cloud for Customer core applications 1605 (old) ; SAP Cloud for Customer core applications 1608 (old) ; SAP Cloud for Customer core applications 1708 (old) ; SAP Hybris Cloud for Customer 1605 ; SAP Hybris Cloud for Customer 1608 ; SAP Hybris Cloud for Customer 1611 ; SAP Hybris Cloud for Customer 1708