SAP Knowledge Base Article - Public

2201363 - New Button is Not Available to Create New Custom Object Using Custom Object Builder

Symptom

You want to create a new custom object but the New button is missing in the Custom Object Builder.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Login to the frontend of the system.
  2. Go to Administrator work center.
  3. Select Custom Object Builder and open it.
  4. You will not be able to see the New button in this screen.

CBOwoc.png

 

CBO.png

Cause

System works as designed.

New Custom Business Object option is enabled for a Tenant + Customer ID/ Partner ID combination. That means on a system if you have multiple tenants and they are mapped to same customer ID/ partner ID then custom object can be created only on one tenant in that system. New button will be enabled in all the tenant and once the key user solution was created in any of the tenant then the new button in other tenants will be disabled. Only upload will be available in all other tenants.


Resolution

As mentioned in the above screenshot you can see a message in the screen Please upload custom business objects from other tenant. You need to find the tenant where you have already created a custom object and you should login to that tenant and have to create the new custom object.

Keywords

New Button;Custom Object Builder;Create New , KBA , AP-RC-CU-BO , Key User Custom Object Generation , How To

Product

SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711 ; SAP Hybris Cloud for Customer 1702 ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer add-ins 1705 ; SAP Hybris Cloud for Customer add-ins 1711