SAP Knowledge Base Article - Preview

2198163 - Metapedia Email Notification Failure - Information Steward 4.x

Symptom

  • Metapedia Approvers are seeing new notifications in their Worklists
  • KB Article 2116746 has been reviewed and user rights are set up correctly
  • SMTP server information has been correctly set up on the ISJobServer service
  • Metapedia Approvers are not receiving email notifications for rules needing approval


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Environment

  • SAP Information Steward 4.x
  • Metapedia

Product

SAP Information Steward all versions

Keywords

BOIS , IS , MTP , submit rule , don't receive email, email not sent , notify , fail , joliver , KBA , EIM-IS-SVR , Information Steward - Administration/Server , EIM-IS-MTP , Information Steward - Metapedia , How To

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