You would like to know where you can maintain preferred method of contact in contact master data.
- Go to Customers work center.
- Go to Contacts view.
- Open the Contact XYZ (XYZ represent Contact name).
- Edit the Contact XYZ.
- Under Header select the field Best Reached By.
- Maintain the value and select Save.
KBA , SRD-FIN-ACP , Payables , How To
SAP Cloud for Customer core applications 1708 (old) ; SAP Hybris Cloud for Customer 1708