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2197082 - Msg 3143 and Msg 3144 occurred when fail to load a master database on ASE

Symptom

SAP Sybase Adaptive Server Enterprise(ASE) may fail to load a master database and Msg 3143 and Msg 3144 occurred:

  • 1> load database master from "<dump_location>"
    2> go
    WARNING: In order to LOAD the master database, the SQL Server must run in
    single-user mode.  If the master database dump uses multiple volumes, you must
    execute sp_volchanged on another SQL Server at LOAD time in order to signal
    volume changes.
    Backup Server session id is:  11.  Use this value when executing the
    'sp_volchanged' system stored procedure after fulfilling any volume change
    request from the Backup Server.
    Backup Server: 6.28.1.1: Dumpfile name '<dump_name>' section number 1
    mounted on disk file '<dump_location>'

  • Msg 3143, Level 16, State 1:
    Line 1:
    The master database you are attempting to load was dumped under a different sort
    order id (50) or character set id (141) than the ones running on this server
    (sort order id = 50, character set id = 1).

  • Msg 3144, Level 16, State 1:
    Line 1:
    Since this load may render the master database unusable, this load will only be
    permitted under the 3100 traceflag. Please contact Sybase Technical Support
    regarding the correct usage of this traceflag. 


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Environment

  • Sybase Adaptive Server Enterprise (ASE) 12.5.x
  • Sybase Adaptive Server Enterprise (ASE) 15.x
  • SAP Adaptive Server Enterprise (ASE) 15.7
  • SAP Adaptive Server Enterprise (ASE) 16.0

Product

SAP Adaptive Server Enterprise 12.5 ; SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0 ; Sybase Adaptive Server Enterprise 12.5 ; Sybase Adaptive Server Enterprise 15.0 ; Sybase Adaptive Server Enterprise 15.5

Keywords

load,master , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , BC-SYB-ASE-CE , ASE Cluster Edition (Standalone) , BW-SYS-DB-SYB , BW on Adaptive Server Enterprise , Problem

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