SAP Knowledge Base Article - Public

2196864 - Job Alert Emails are Showing Jobs in the Wrong Language for the Candidate - Recruiting

Symptom

Job alert for RMK contains jobs in all locales, not just the candidates locale.

Environment

SAP SuccessFactors Recruiting Marketing

Resolution

This can be configured in Command center in the RMK backend (note this can only be accessed by Implementation partners, PS and Support)

  1. Go to Command
  2. Site>Site Setup
  3. Go to Communication tab
  4. Ensure that the setting for "Use locale to determine jobs presented in agent emails" is selected 

When this option is enabled, the user will see only jobs matching their locale in emails. For example, if the user locale is en_US, they will not receive jobs in any other locale.

Checking this box modifies the logic in agent emails by only associating jobs that match the Talent Community Member's locale. It would still use the 'Keyword' and/or 'Location', but append the logic to limit jobs to the Talent Community Member's locale.

Keywords

job, alert, wrong, language, not, receiving, working, locale , KBA , LOD-SF-RMK-ADM , Administration, Setting, Permissoin & RBP, RecruiterSyn , Problem

Product

SAP SuccessFactors Recruiting all versions