Symptom
The Balance Confirmation Run is executed and shows only open items in the form.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Receivables work center.
- Go to the Balance Confirmation view.
- Select the respective Run ID and click Edit.
- Go to Balances and Documents tab.
Only open items are displayed.
Cause
Balance Confirmation Run is only for open items, the functionally of run is not meant for cleared items.
Resolution
Balance Confirmation Run is meant for open items only. However, if the cut-off date is changed in the run the items that were open as of that date will be collected.
To check cleared items, the Aging List for Receivables report (Report ID FINDUEU04_Q0008) can be used.
Keywords
balance confirmation; balance confirmation run; cleared items; cut-off date; open items , KBA , balance confirmation run , SRD-FIN-ACR , Receivables , How To