SAP Knowledge Base Article - Public

2194573 - Is it Possible to Assign Different Business Address to Contact Person Using Migration?

Symptom

Is there a feature of assigning a different Business Address for a new Contact, supported with the standard migration tool : Customer Migration?

Upload new Contact to an existing Customer.
The Customer possesses multiple different Business Addresses, and these have been maintained in the system.
The Contact need to be assigned to those different Business Addresses.

Reproducing the Issue

1. Go to Business Configuration workcenter.
2. Select Overview and search Migration of Customers.
3. Upload template with new Contact information.
4. Change the migration mode to Enhance already existing records.

Cause

This gives the new Contact as main Business Address of the account by default.

Resolution

The feature is not available in the current release of SAP CLOUD FOR CUSTOMER.

Keywords

KBA , LOD-CRM-EMP , Employee , How To

Product

SAP Hybris Cloud for Customer 1702 ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer add-ins 1705