You are trying to upload Catalogs to the system using the Microsoft Excel template, however you are not able to do so due to a message informing that the template must be in 64-bit.
Reproducing the Issue
- Go to Product Portfolio work center
- Go to Catalogs view
- Download the Catalog File Template
- Open it
- Receive the message
System is working as expected. Catalog templates do not support Office 64 bits.
In order to use the templates it is necessary to use a 32 bits version of the Microsoft Office.
KBA , SRD-SRM-PRP , Product Portfolio , How To