SAP Knowledge Base Article - Preview

2193554 - Service Level Agreement is not supported for ChaRM

Symptom

You use SAP Solution Manager Change Management (ChaRM) and you want to configure the feature of SLA for your ChaRM documents (of transaction types SMCR,SMMJ,SMHF).


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Environment

  • SAP Solution Manager 7.1
  • SAP Solution Manager 7.2

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

SLA, MPT, IRT, Service Profile, , KBA , SV-SMG-CM , Change Request Management , Problem

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