SAP Knowledge Base Article - Preview

2192555 - Backup server performance issue with HP Data Protector - SAP ASE

Symptom

  • SAP ASE Backup Server is hanging and is waiting for input on a pipe that is never received.
  • The stack trace of the sybmultbuf process that causes the problem will show the function sys_ipc_io().


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Environment

  • SAP Adaptive Server Enterprise (ASE) 15.7 lower than SP 136
  • SAP Adaptive Server Enterprise (ASE) 16.0 lower than SP 02 PL02
  • HP Itanium

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0

Keywords

CR763497, CR#763497, 763497, load, dump, hang, sys_ipc_io, sybmultbuf , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Bug Filed

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