SAP Knowledge Base Article - Public

2192035 - Team Overview Recall Button - Performance Management

Symptom

Appearance of 'Recall' button on the Team Overview page.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1.  Launch a form that would contain a signature step with employee.
  2.  Move the form to Employee signature step.
  3.  As a Manager, open Team Overview page.
  4.  Locate the form.
  5.  Recall button will appear in the Employee Signature step:

Recall button.png

Cause

Recall button appears to allow Managers to recall form to the previous step without going via administration as per the above scenario.

If the form route map contains more than one signature step, when recalling the form, it will be routed to the previous modification step. Signature route map steps in between will be skipped.

Resolution

Recall button cannot be disabled. The button will not appear if the Manager is looking at the form via Team Overview while the form is in a signature step with a Manager him/herself.

Keywords

Recall button, PM, Performance Management, Team Overview, Signature, Signature Step , KBA , csg_q , LOD-SF-PM , Performance Management , How To

Product

SAP SuccessFactors HXM Core all versions