SAP Knowledge Base Article - Preview

2191385 - Sybase Central 4.1 (ASA 8) can't create Windows service in Windows 2008 R2

Symptom

  • You recently upgraded your OS from Windows 2003 to Windows 2008 R2
  • Sybase Central throws error when you create Windows service with the following message
com.sybase.asa.util.ServiceException 
at com.sybase.asa.util.Service.install(Service.java:311)
at com.sybase.asiq.plugin.ServiceWizard.deploy (ServiceWizard.java:137)
at com.sybase.asa.ASABaseWizardDialogController.onWizardFinish(ASABaseWizardDialogController.java:36)
at com.sybase.central.viewer.ScjWizardDialog.onWizardFinish(ScjWizardDialog.java)
at com.sybase.central.viewer.ScjWizardDialog.actionPerformed(ScjWizardDialog.java)
at javax.swing.AbstractButton.fireActionPerformed(Unknown Source)
at javax.swing.AbstractButton$ForwardActionEvents.actionPerformed(Unknown Source)
at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source)
at javax.swing.DefaultButtonModel.setPressed(Unknown Source)
at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(Unknown Source)
at java.awt.Component.processMouseEvent(Unknown Source)
at java.awt.Component.processEvent(Unknown Source)
at java.awt.Container.processEvent(Unknown Source)
at java.awt.Component.dispatchEventImpl(Unknown Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)
at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)
at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Window.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.Dialog.show(Unknown Source)
at java.awt.Component.show(Unknown Source)
at java.awt.Component.setVisible(Unknown Source)
at com.sybase.central.viewer.ScjBaseDialog.showDialog(ScjBaseDialog.java)
at com.sybase.central.viewer.ScjWizardDialog.render(ScjWizardDialog.java)
at com.sybase.central.viewer.ScjDialogSupport.render(ScjDialogSupport.java)
at com.sybase.asiq.plugin.ServiceWizard.showDialog(ServiceWizard.java:129)
at com.sybase.asiq.plugin.ServiceSetBO.onCommand(ServiceSetBO.java:193)
at com.sybase.asiq.plugin.ASAActionItem.onCommand(ASAActionItem.java:61)
at com.sybase.central.viewer.ViewerManager.callOnCommandForItems(ViewerManager.java)
at com.sybase.central.viewer.ViewerManager.menuItemSelected(ViewerManager.java)
at com.sybase.central.viewer.BaseMenuItem.actionPerformed(BaseMenuItem.java)
at javax.swing.AbstractButton.fireActionPerformed(Unknown Source)
at javax.swing.AbstractButton$ForwardActionEvents.actionPerformed(Unknown Source)
at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source)
at javax.swing.DefaultButtonModel.setPressed(Unknown Source)
at javax.swing.AbstractButton.doClick(Unknown Source)
at com.sybase.util.WindowsMenuItemUI$MouseInputHandler.mouseReleased(WindowsMenuItemUI.java)
at java.awt.AWTEventMulticaster.mouseReleased(Unknown Source)
at java.awt.Component.processMouseEvent(Unknown Source)
at java.awt.Component.processEvent(Unknown Source)
at java.awt.Container.processEvent(Unknown Source)
at java.awt.Component.dispatchEventImpl(Unknown Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)
at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)
at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Window.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)
  • Starting Sybase Central in Windows XP compatibility mode lets you create the Windows Service, but it goes into a hung state when you start it


Read more...

Environment

  • Sybase Adaptive Server Anywhere 8.x
  • Windows 2008 R2

Product

SQL Anywhere all versions

Keywords

froze, freeze, crash, hangs, ase, anyhwere, SQL Anywhere, legacy, scjview, scjview.exe , KBA , BC-SYB-SQA , SQL Anywhere (on premise, on demand) , BC-SYB-SQA-SRV , SQL Anywhere - Server , Problem

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