SAP Knowledge Base Article - Public

2191163 - Job information unable to find desired supervisor

Symptom

Environment

 

Employee Central V2

SuccessFactors

Cause

 

In case, Personal Information and Employment information data records has not been imported, or filled up during ‘Add new hire’ (user is not created properly), then these users cannot be found for selection under Supervisor or Manager Field dropdown.

Resolution

Please verify and make sure that the expected manager has a valid personal information record and valid job information record.

 If its missing, then please import these data in full-purge mode for the managers.

Keywords

Employee Central SuccessFactors unable to search manager , KBA , manager not found in job info of employe , employee central , unable to search a user under supervisor , LOD-SF-EC-JOB , Job Information , Problem

Product

SAP SuccessFactors HXM Core all versions