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2190785 - After applying hotfix to the Afaria Server the RSOE Services remain in "Starting" status in SAP Afaria 7.0 SP0x versions

Symptom

After upgrading the Afaria server to the hotfix, the RSOE services remain in the "Starting" status in SAP Afaria 7.0 versions.

1.Apply hotfix to the Afaria Server
2.Now, start the RSOE services in services.msc
3.The service status stays in "Starting"
4.The Relay Server logs in the rs.log file shows as below:

I. 2015-07-16 17: 09: 04,680 + 0200 Character Encoding: windows-1252
I. 2015-07-16 17: 09: 04,681 + 0200 SAP Sybase Outbound Enabler Version 16.0.0.2076
I. 2015-07-16 17: 09: 04,681 + 0200
I. 2015-07-16 17: 09: 04,681 + 0200 Copyright © 2013 SAP AG or an SAP Group Company.
I. 2015-07-16 17: 09: 04,681 + 0200 All rights reserved.
I. 2015-07-16 17: 09: 04,681 + 0200 Use of this software is governed by the terms of the Sybase license agreement.
I. 2015-07-16 17: 09: 04,681 0200 + See http://www.sybase.com/softwarelicenses.
I. 2015-07-16 17: 09: 04,683 + 0200
I. 2015-07-16 17: 09: 04,723 + 0200 <OEHost>
I. 2015-07-16 17: 09: 04,723 + 0200 <OEHost> SAP Sybase Outbound Enabler Version 16.0.0.2076
I. 2015-07-16 17: 09: 04,723 + 0200 <OEHost> On the computer running Windows 2008R2 Build 7601 Service Pack 1
I. 2015-07-16 17: 09: 04,723 + 0200 <OEHost> Software created x86_64
I. 2015-07-16 17: 09: 04,723 + 0200 <OEHost>
E. 2015-07-16 17: 09: 05,797 + 0200 <OEMaster> OEE1033: The Outbound Enabler may not connect to the back-end server under xx.xx.xx.xx:3009 to ping him. Renewed pinging ...


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Environment

  • SAP AFARIA 7.0 - All Supported Service Packs

Product

SAP Afaria 7.0

Keywords

relayserver, rsoe, config file, afaria server, services, RSOutboundEnabler , KBA , MOB-AFA , Afaria , Problem

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