SAP Knowledge Base Article - Preview

2189669 - INPUT-OS-USER-PASSWORDS and sapcontrol: SapSSLInit failed -SSSLERR_LIB_NOT_FOUND / SSSLERR_PSE_ERROR

Symptom

INPUT-OS-USER-PASSWORDS step got held up with error as below:

-------\sdt\log\SUM\INPUT-OS-USER-PASSWORDS_XX.LOG-----
 [Info  ]: Command line: sapcontrol -nr <xx> -host <hostname> -user <sidadm> <SecureField> -prot NI_HTTPS -function GetInstanceProperties
 [Info  ]: Standard out: /software/spupd/SUM/sdt/tmp/SAPCONTROL_GETINSTANCEPROPERTIES_X_XX.OUT
 [Info  ]: Process ID XXX has been started.
 [Info  ]: Waiting for process ID XXX , name sapcontrol to finish.
 [Info  ]: Process ID XXX, name sapcontrol has been finished, exit code 1.


SAPCONTROL_GETINSTANCEPROPERTIES_X_XX.OUT log shows info as:
___________
SapSSLInit failed
___________

Wherein, sapcontrol throws similar error for other webmethods such as GetProcessList,AccessCheck Stop using NI_HTTPS

Check further using debug option for sapcontrol as below
 
sapcontrol -nr <xx> -host <hostname> -user <sidadm> <SecureField> -prot NI_HTTPS -function GetInstanceProperties -debug

Scenario:1

================================================
= SSL Initialization platform tag=(linuxx86_64_gcc41)
= (720_REL,Sep 14 2013,mt,ascii-uc,SAP_UC/size_t/void* = 16/64/64)
SapISSLComposeFilename(ssl_lib): using default "libsapcrypto.so"
*** ERROR => DlLoadLib()==DLENOACCESS - dlopen("libsapcrypto.so") FAILED "libsapcrypto.so: cannot open shared object file: No such file or directory" [dlux_mt.c 445]
*** ERROR => secudessl_LoadLibrary(): Unable to load "libsapcrypto.so" [ssslsecu_mt. 433]
*** ERROR => Loading of SSL library failed -- NO SSL available!
=================================================
ERROR: SapSSLInit(read_profile=0)==SSSLERR_LIB_NOT_FOUND
SapSSLInit failed

Scenario:2

[Thr 7076] >> ---------- Begin of Secude-SSL Errorstack ---------- >>
[Thr 7076] ERROR in SSL_CTX_set_default_pse_by_name: (18946/0x4a02) Ticket error : "Repeated license ticket validation failure"
 
[Thr 7076] << ---------- End of Secude-SSL Errorstack ----------
[Thr 7076] SapISSLDeleteCTX(): deleting SSL_CTX (cred "<NULL>",refcount=0)
[Thr 7076] *** ERROR => SapISSLAddCredential(): Error SSSLERR_PSE_ERROR trying to create ANONYMOUS-CLIENT Credential
        for "#_MemPSE_#6285FDFAC1309FCC00000001" [ssslxxi.c    2417]
[Thr 7076] DlUnloadLib successful FreeLibrary("sapcrypto.dll") hdl 0
[Thr 7076] *** ERROR => Initialization of SSL library failed -- NO SSL available!
[Thr 7076] =================================================
[Thr 7076]
[Thr 7076] <<- ERROR: SapSSLInit(read_profile=0)==SSSLERR_PSE_ERROR
SapSSLInit failed


Read more...

Environment

  • Update/Upgrade, SPS update scenarios with Software Update Manager(SUM) where HTTPS communication has been configured.
  • SUM Option "Authentication with user and password is not required" is not chosen during Specify OS credential step.

Keywords

INPUT-OS-USER-PASSWORDS, GetProcessList, GetInstanceProperties, SapSSLInit, SSSLERR_LIB_NOT_FOUND, libsapcrypto, SSL, HTTPS, DLENOACCESS, NI_HTTPS, Specify OS User Credentials, SAPCRYPTOLIB , KBA , BC-UPG-TLS-TLJ , Upgrade tools for Java , BC-SEC-SSL , Secure Sockets Layer Protocol , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.