SAP Knowledge Base Article - Public

2188625 - Substitute Is Unable To View Shopping Carts Approval Task.

Symptom

The substitute of a user is not able to view the shopping carts of the relevant user for whom he is the substitue.

Reproducing the Issue

  1. Go to Home Work Center.
  2. Choose  Self-Services view.
  3. Choose Self-Services Overview
  4. Choose Track My Shopping Carts here the substitute will not be able to see the Shopping Carts.

Cause

Shopping cart is user specific and substitute is not allowed to view the shopping carts of other user whom he/she is substitute of. So only the creators of the shopping carts can view the shopping carts.  

Resolution

System works as designed.

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1502 ; SAP Business ByDesign 1505 ; SAP Business ByDesign 1508 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711