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2188310 - Admin Error when Accessing Wiki Space

Symptom

  • When attempting to access a Wiki Space, the following error is returned -

    WIKI500.PNG 
  • The following errors may be observed in the default.trc file at the time of reproducing the issue -

    - 500 Internal Server Error is returned for HTTP request [https://<hostname>:<port>/wiki/community/<spaceID>]:
      component [default],
      web module [wiki],
      application [sap.com/com.sap.netweaver.coll.wiki]

    - com.opensymphony.webwork.dispatcher.DispatcherUtils serviceAction
      SEVERE: Could not execute action
      get(user) failed on instance of com.jivesoftware.community.proxy.DocumentProxy

      Caused by: com.sap.security.api.UMRuntimeException: Populate of com.sap.security.core.usermanagement,lastname failed for principal USER.R3_DATASOURCE.XXX


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Environment

  • EP Release Independent
  • SAP NetWeaver
  • KMC WIKI

Product

SAP NetWeaver 7.0 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

Enterprise Portal 7.0, EP 7.0, Enterprise Portal 7.01, EP 7.01, Enterprise Portal 7.02, EP 7.02, Enterprise Portal 7.1, EP 7.1, Enterprise Portal 7.2, EP 7.2, Enterprise Portal 7.30, EP 7.30, Enterprise Portal 7.31, EP 7.31, Enterprise Portal 7.40, EP 7.4, Enterprise Portal 7.50, EP 7.5, Admin Error, jive, delete, deleted, We're sorry but a serious error has occurred in the system , KBA , BC-COM-WIK , Wiki , Problem

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